Today the worker at Subway tried to put just 4 pieces of pepperoni on my pizza sub. Can you believe that? I couldn't believe it. Yesterday the same worker had put 5 pieces on, and I had let it go. But 4 pieces? No way was I letting that go. "Uh, that should be 6 pieces," I said to her.

"Huh? What?" she looked at me, quizzically.

"A pizza sub gets 6 pieces of pepperoni," I explained.

She squinted at a chart in front of her. Apparently pizza subs weren't on the chart because she then looked around a little and finally asked a coworker. "How many pepperonis on a pizza sub?"

"Six pieces," the coworker replied.

So she put on 6 pieces.

The whole thing just stresses me out.

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On the drive home today I was thinking about this little incident. It sure happens a lot at Subway. I'd say about every third visit they try and short me on the meat. Not just at one Subway, either. All over the place. The problem is chain wide.

Anyway, here's the thing: In all the many hundreds of times I have been to Subway, not once have they "accidentally" put on extra meat. Not one single time have they put 7 pieces of pepperoni on my pizza sub instead of the regulation 6. Not one single time have they put an extra slice of ham on my ham sub. No, when they make one of their little "mistakes" it's always in their favor.

I wonder why that is? Is this a way for Subway to boost its bottom line? Could it be that these workers are actually trained to skimp on meat?

Probably not. But if not, it sure seems to me that these workers are taking it upon themselves to rip off their customers. Subway likes to call these workers "sandwich artists." I'd say "rip-off artists" is more fitting.

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Copyright ©2005, David Vanderbyl